The Driver and Vehicle Licensing Agency (DVLA) has updated its online information about what you can drive and tow depending on when you passed your test, following the changes brought in last autumn.The new INF30 PDF has been uploaded and can be accessed here.
Link to the syllabus Where to find training providers Drivers in England, Scotland and Wales can take newly-accredited training to learn and improve the skills they need to safely tow. The Driver and Vehicle Standards Agency (DVSA) is urging drivers who are planning to tow a caravan or trailer to take a training course before...
With the growth in popularity of campervanning and motorhoming and an influx of new entrants to the marketplace, the NCC is working to encourage safe driving and responsible touring. The NCC, together with the Camping and Caravanning Club, the Caravan and Motorhome Club, the Scottish Caravan and Camping Forum and the BH&HPA has produced a...
If you operate premises where people are required to wear a face covering, you can download a poster to remind customers on this link.
In a crisis situation, the following information gives guidance on how your business can respond: Prepare statements and circulate to staff, making sure your messages are consistent. Ensure staff know the chain of command for messaging, approvals and for escalating complaints. Make sure all staff know the process for dealing with the media. Keep up...
The NCC’s Jo Chubb is the first point of call for any members who need assistance with a customer service issue or complaint. Read the interview with her in Parks Business about how best to handle a dissatisfied customer.