Help with questions about importing, exporting and customs reliefs

Full customs controls came into effect on 1‌‌ ‌January‌‌ ‌2022. Your business might be affected if you move goods between Great Britain (GB) and countries in the European Union (EU).

If you have a specific question about importing, exporting or customs reliefs:

  • Call the Customs and International Trade helpline on 0300‌‌‌ ‌322‌‌‌ ‌9434. The helpline is open from‌‌ ‌8am to 10pm‌‌‌ ‌Monday to‌‌‌ ‌Friday and from‌‌ ‌8am to‌‌‌ ‌4pm at weekends. You can also send questions or contact them by webchat.
  • The Export Support Service is a new helpline for UK businesses to get answers to practical questions about exporting to Europe. The service aims to be a ‘one-stop shop’ to brings together UK government information, making it easier for exporters to access advice and support.