CJRS – what to do about late claims

The deadline for making a furlough claim has now ended. However, HMRC will accept late claims from claim periods from 1 November 2020 if you have:

  • taken reasonable care to try and claim on time
  • a reasonable excuse
  • claimed as soon as your reasonable excuse no longer applies.

You may have a reasonable excuse if for example:

  • your partner or another close relative died shortly before the claim deadline
  • you had an unexpected stay in hospital that prevented you from dealing with your claim
  • you had a serious or life-threatening illness, including coronavirus (COVID-19) related illnesses, which prevented you from making your claim (and no one else could claim for you)
  • a period of self-isolation prevented you from making your claim (and no one else could make the claim for you)
  • your computer or software failed just before or while you were preparing your online claim
  • service issues with HMRC online services prevented you from making your claim
  • a fire, flood or theft prevented you them from making your claim
  • postal delays that you could not have predicted prevented you from making your claim
  • delays related to a disability you have prevented you from making your claim
  • an HMRC error prevented you from making your claim.

If you’ve missed the claim deadline and have a reasonable excuse, you can submit a request from the page where you choose your claim month. You should make your claim as soon as your reasonable excuse no longer applies.

You can also still use the CJRS portal to:

  • view a previous claim
  • delete a claim (you must do this within 72 hours of starting the claim)

See the CJRS guidance here.